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DHL eCommerce

From only €27.11

What's available?

  • Collected from your home or work
  • Delivers to your home or work
  • Protection cover available
  • Available from €27.11

Prices from

1kg 2kg 4kg
San Francisco to Berlin €27.11
€34.33
€38.65
New York to London €28.85
€34.76
€40.83

Why use

Compare, book and send parcels using discounted parcel delivery services. Save time & money with Parcel Monkey.

  • We’ll help you to find the right service
  • We’ll help you save time & money
  • We compare prices for shipping to over 240 destinations
  • We compare prices for collection & drop-off services
  • We've got over 4,300 independent reviews

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What is DHL eCommerce?

DHL eCommerce is an international tracked mail service created to help online sellers reach customers around the globe. The aim of this service is to make cross-border shipping simple and affordable. 

When you book DHL eCommerce via the Parcel Monkey shipping calculator, you can make a considerable cost saving compared to express delivery services and DHL has the international infrastructure to connect online sellers with buyers almost anywhere in the world.

How does DHL eCommerce work?

DHL eCommerce is a hybrid courier service, which means it utilizes the services of more than one shipping company to make the delivery.

When you book DHL eCommerce from the USA, you will be required to drop off your package at your local USPS Post Office and USPS will ship it to a central sorting facility. Once sorted, it will be shipped overseas by DHL.

When your package reaches its destination country, it will be injected into the postal network and delivered by the local postal service.

This method of shipping is particularly cost-effective for mailing small packages internationally. 

DHL drop off locations

Dropping off your package is simple and convenient. You can drop off your DHL eCommerce packet at any USPS Post Office. Find your nearest USPS Post Office.

DHL eCommerce shipping time

DHL eCommerce is an economy service, so shipping times are longer than standard or expedited services. You can ship to major destinations in Europe in 10-16 business days and the rest of the world in 11-22 business days.

When you get a quote using our shipping calculator, you’ll be able to compare prices and transit times all in one place, so you can choose a service that’s right for you.

DHL eCommerce tracking

DHL eCommerce is a tracked mail service and can be tracked via the Parcel Monkey tracking tool using your PMS reference number or via the DHL website using your DHL eCommerce tracking number.

Tracking updates will be less frequent than a standard courier service.

Booking DHL eCommerce with Parcel Monkey

Packaging

Your goods must be well packed and prepared for transit. Please read our packaging advice for guidance on this.

Shipping labels

You will require a printer to use this service as you will be provided with a USPS shipping label to print and attach to your package before you drop it off at your local Post Office. This label will take your package to the central US sort location, so it will have a delivery address for Jamaica, NY on it. At the sort location, a DHL eCommerce shipping label will be applied with the recipient's address.

Find out more about printing shipping labels.

Customs documents

If you’re sending a parcel overseas, you’ll need to complete a customs declaration form detailing the contents of your package and the value. This is included in our booking process for DHL eCommerce, so all you need to do is answer the questions accurately, print out the completed form and attach it to your package.  

Find out how to print your customs form and ensure your package clears customs without unnecessary delays by following our customs advice.

Prohibited and restricted items 

Before you ship, please check our prohibited items list for a full list of items which either can not be shipped via any of our services or are subject to additional shipping restrictions. This list includes any items containing batteries, liquids, perishable items such as food, pharmaceuticals and some electrical devices. 

Protection cover

DHL eCommerce shipping includes $100.00 protection cover. This can be upgraded to $250.00.

Can I have my package collected?  

DHL eCommerce is only available to book as a drop-off service, however, if you’d like to book a courier collection from your home or work address, we have a range of affordable pick-up and delivery services to choose from. 
Find out about TrakPak, our other tracked mail service for international deliveries.   

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Customer reviews

3.9 stars from 430 reviews

5 stars 211
4 stars 87
3 stars 57
2 stars 13
1 star 62

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Most recent reviews

  • DHL eCommerce
    5

    By Jacob Stephens on 02/06/2021

  • DHL eCommerce
    5

    Thanks you the best

    By jorge lale on 17/05/2021

    Thanks you the best

  • DHL eCommerce
    3

    By Harun Bakimli on 01/05/2021

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Where's your parcel going?

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Prohibited items

View our full list of prohibited goods

Frequently Asked Questions

  • How do I track my parcel delivery?

    You can track the package you have sent using the 'Track My Parcel' tab on the homepage of Parcel Monkey. The tracking number can be located from My Account > Orders and begins with PMS*****

    The tracking number can also be shared with the recipient so they too can follow the item until it is delivered by the courier. Simply enter the tracking number into the tool on our homepage and you can view the full details of your consignment. If you have any questions, please let us know by contacting the support team. 

    You can also track using the shipping label number and directly with the courier whose name is on the shipping label that you have chosen when you place an order. All of the Parcel Monkey courier services are tracked and if you haven't sent a package before, you can learn more here.

    Still need help?
    Ask a general question Report an issue with an order

  • Do you offer cheap international shipping services?

    The internet has made the world a lot smaller, and so to ensure our customers can reach their customers, friends and family we have created a global shipping marketplace. This means you can send packages from anywhere, to anywhere for a great price with well known and trusted couriers.

    We provide not only great prices for sending a package overseas, but we also offer full tracking, protection cover and a choice of collected and drop off services. We have express and economy services, so there is something to match every time frame and budget. We work with many big name courier brands such as FedEx, USPS and DHL. 

    We recently added DHL eCommerce as a cost-effective way to send your packages internationally for less, which is a tracked mail service for low value and non-urgent packages. 

    Any customs documents that are required are provided during the booking process as well as any relevant shipping labels to make the process as simple as possible. 

    Some seasonal shippers use us once a year to send gifts to friends or family who may live elsewhere, whilst others use us more often to reach loved ones who are studying or working elsewhere.

    Discover more about our international shipping services here.

    Still need help?
    Ask a general question Report an issue with an order

  • Can I send clothes via courier?

    Packages that contain clothing are booked in every day via Parcel Monkey, as customers look to save money on sending clothes all over the globe. Our shipping calculator will find you the best prices around with well known and trusted couriers, who provide a quality delivery experience.

    We help not only individuals but small online businesses too that are selling clothing online and ship to their customers all around the globe. Some even use our cheap international shipping for handling returns as well.

    Other customers are only shipping within one country and make the most of our affordable Domestic services whilst other people use us to send old clothes to friends or family who live overseas and choose a more economically priced courier such as DHL eCommerce. 

    Packaging Clothes

    Clothing is generally sent with no problems especially if it is being sent inside a country but it is important that when shipping clothes they are packaged and labeled correctly. Suitcases should not be sent unless they are packaged within a box with UPS or DPD. 

    Labels can easily come off suitcases so attach them in a label tag to the handle. Ensure the case is not overfilled and be closed properly. 

    Neither Parcel Monkey or the courier partner will not be liable for loss or damage to incorrectly packaged items. Please take the time to package your box or suitcase correctly and read our packaging advice before shipping. 

    Customs and Prohibited Items

    Before shipping clothes internationally, check that the country you are shipping to does not have any restrictions on importing clothing, particularly 'used' clothing. You can find a list of countries where we are aware of import restrictions on clothing on our shipping clothing page. However, this is not an exhaustive list, so always check with the customs authority for the country you're shipping to. 

    If customs documents are required, be sure to clearly list all the clothing items you are sending, e.g. 3 x blue shirts, 2 x pairs of yellow socks. 'Clothing' or 'men's clothes' is not enough detail. This form should be attached to the outside of the package in a clear wallet or envelope marked 'Customs' and be securely attached so it can't come off and get lost during transit. Please note you should also provide a local contact number for the recipient in case any customs duty is owed. This will need to be paid by the recipient before the package can be delivered. 

    No aerosols or liquids should be sent, nor food, batteries or anything flammable. Sending items like this will mean your box could be held and delayed, or potentially even returned at the sender's expense. 

    We offer further advice on shipping clothes here. 

    Still need help?
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  • Why do I have two shipping labels?

    Parcel Monkey can provide you with low cost domestic and international shipping services so that you can save money when shipping your packages. Sometimes you may be provided with more than one label, and if so the instructions on the labels will inform you which is a customer copy and which needs to be attached to the outside of the package. 

    We work with a wide range of courier companies and delivery agents, who have different shipping methods and use different shipping labels. Some of these courier services are hybrid, such as EMS Parcel Post, so the label may have the sorting address where packages are sent to before being shipped internationally. 

    If you have a label with two barcodes on please make sure both can be scanned by the couriers and all the addresses can be read. As we work with so many courier partners, there is some variation on shipping labels - some have two barcodes, some have a US address where the packages are sorted so if you have any questions please do contact us. 

    Learn more about what a courier service is.

    Still need help?
    Ask a general question Report an issue with an order