Change your Language, Currency and Measurement Preferences.

  • Send a Parcel
  • Tracking
  • Login
  • Sign up

Frequently asked questions

Get an instant quote and book now

Where's your parcel going?

Get a Quote

kg
  1. Home
  2. FAQs
  3. Documents

What documents are needed to ship outside of the EU?

Any shipping customs documents required for your package to be delivered will be provided at the time of booking. The shipping calculator will collect all the required details and auto fill the documents in the booking process. 

Make sure you give a full breakdown of the contents in your package such as full description of the clothes you are sending like 1x Red T- Shirt, not something generic like clothing, as it will cause you a delay in the delivery. 

 Likewise check the prohibited items list before you send, or customs will remove any items that are not allowed and dispose of them, or simply return the package at the expense of the shipper. 

If you need help with the customs documents or shipping labels, give our Live Chat team a shout and they can step in and assist.

Still need help?
Ask a general question
  • Home
  • Send a Parcel
  • Track a Parcel
  • FAQs
  • Preferences
  • Site Search
  • About Us
  • International Shipping
  • Domestic Shipping
  • Shipping Companies
  • International Parcel Delivery
  • Blog
  • Delivery Services
  • Selling Guides
  • How To Guides
  • Terms & Conditions
  • Acceptable Use Policy
  • Privacy policy
  • Cookie policy
  • Hope for Children
  • Sitemap
  • © Parcel Monkey 2021
American Express Diners Club Discover MasterCard PayPal VISA

TrustPilot logo

  • Español
  • English
  • australia
  • belgië
  • deutschland
  • españa
  • france
  • italia
  • nederland
  • united kingdom
  • united states
We offset our carbon footprint via Ecologi
  • Basket
  • Home
  • Send a Parcel
  • Track a Parcel
  • Login / Register
  • Orders
  • International Shipping
    • Africa
    • Asia
    • Caribbean
    • Europe
    • Middle East
    • North America
    • Oceania
    • South America
    • All shipping destinations
  • Domestic Shipping
  • Delivery Services
    • Expedited Shipping
    • Flat Rate Shipping
    • Ground Shipping
    • Overnight Shipping
    • Shipping Large Items
    • Small Package Shipping
    • Standard Shipping
    • ePacket Shipping
    • All delivery services
  • Shipping Companies
    • Aramex Shipping
    • Australia Post
    • BPost Shipping
    • Chronopost Shipping
    • Colissimo Shipping
    • DHL Shipping
    • DPD Shipping
    • Parcelforce Shipping
    • Purolator Shipping
    • TrakPak Shipping
    • USPS Shipping
    • All shipping companies
  • Blog
  • How To Guides
    • How to attach customs documents
    • How to ship fishing rods
    • All shipping guides
  • About Us
  • Site Search
  • FAQs
  • Preferences