Customer Reviews For UPS Worldwide Expedited®
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monkey business
By Lars Johnson on 08/12/2023
excellent service!!
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By Nancy Shurson on 08/12/2023
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By Melissa Dickson on 08/12/2023
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By Timothy P. Kenevan on 07/12/2023
Poor service. And they lie to you
Parcel Monkey replied on 11/12/2023
Subject: Shipment Update and Customs Clearance
Dear Timothy,
Thank you for bringing your concerns to our attention.
Upon reviewing the UPS tracking history for your shipment, we observed a delay primarily attributed to routine x-ray inspection and Customs clearance. It's important to note that these procedures are standard for international shipping and are mandated by government agencies to ensure compliance with safety and regulatory standards.
While we acknowledge the inconvenience caused by the delay, please understand that our intention is not to assign blame to the courier. We value your understanding of the necessary procedures involved in international shipping.
Kind regards,
The Parcel Monkey Team -
5 Stars!
By Haley on 07/12/2023
I used this service to send a small package from the US to Portugal. It was the cheapest option available, found after doing a fair amount of research. It arrived in 3 business days, which was shockingly fast, especially this close to the holidays. Also, there was a minor question that came up during customs, and they emailed me and the issue was handled extremely quickly. I will definitely be using them again.