Customer Reviews For International Priority Express Pickup

What's going on with Parcel monkey?

By Jeffrey Stratton on 19/05/2024

DHL was great. The slowness of parcel monkey was terrible. In the past they shipped directly from SFO to Auckland. This time it went by truck from nor cal to Chicago to Cincinnati where it sat for days at both

By James Balaban on 07/05/2024

By Frederick Smith on 25/03/2024

Excellent service delivered

Maybe not the cheapest, but really easy and quick

By dgw on 25/03/2024

As a customer based in the UK, I felt that the price was quite high getting a package from the USA to the UK. That said, although I could find advice online about services at around 50% of the one I ended up using, I could not turn that advice into something I could order (maybe finger trouble on my part, I don't know). So I ended up using DHL though Parcel Monkey. The instructions provided by Parcel Monkey were basically perfect. There was a slight problem that I could not specify the opening hours of the pick up point, but this turned out not to matter. Shipping progress was reported on the Parcel Monkey web site really clearly and in a timely way. The actual time the package took to get here was amazingly quick. I had no problems with customs (although I did have to pay an import duty). I would use this service again.

By Thomas Osako on 05/02/2024

DHL failed to enter company names entered upon parcel monkey order when creating label and AWB. The shipment was held in customs. No assistance provided by parcel monkey.