Customer Reviews For DHL Express International
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Totally dissatisfied.
By Dorinda Hunsaker on 27/07/2018
I was charged an additional $209.00 upon delivery of my package, which should not have happened. When I put in my package size and weight to get the cost of sending it, I put in more weight and size then it actually was to avoid any further fees. If anything, I should get a refund as it wasn’t as big as I said it would be. Instead, I was charged more. Also, though I have had packages delivered to my home from this company, they would not come to my town and pick up my package. I had to take it to a different town and make sure it was in a safe place with somebody there the whole day so it could be picked up. No estimate of the time it would be picked up was given, so I had to waste a whole day waiting. I would never use this service again. Totally unsatisfied.
Agent replied on 31/07/2018
Hi Dorinda,
We are very sorry to hear this.
However, after verification in our system we did not find any additional charges applied to your shipment. Can you send us a notification about this ? so that we can investigate this.
DHL Express should come and collect your parcel if they approved your shipment.
HappyShipping
My Flying Box -
By Master Buys on 24/07/2018
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By Enda Mac Nally on 19/07/2018
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By Sebastian Holt on 13/07/2018
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By Crystal Theriault on 09/07/2018
Fast and accurate service!