Customer Reviews For DHL Express International
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By Yuva on 23/12/2017
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By anonymous on 21/12/2017
Amazing and fast
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By Thomas Pietri on 21/12/2017
Would be great to be able to schedule a time window for pickup. I had to actually wait up to 5:40pm, from 8am on the morning....
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By PEKKA SUUTARINEN on 21/12/2017
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Sorry for Inconvenience.....
By Keith Gann on 21/12/2017
I completed all paperwork for pickup and shipment of my package. 3 days later still no shipping label has been issued nor package been picked up. Customer service talks via chat on the computer. No phone lines to call someone. Only answer I can get is; I've reached out to the IT team for resolution, sorry for inconvenience. 3 days now. Same response when I check in to see about an updated status. Sorry for the inconvenience. I'm sure they are nice people, but this is sad way to handle customer service. No one can tell me what's going on.
Parcel Monkey replied on 08/01/2018
Hello Keith,
Thank you for your feedback and I am sorry that there was an issue with the service you have selected. The carrier system rejected the address and this case the collection delay.
Please contact our support team if you need more help with the order.
Kind regards,
Lukasz.