Customer Reviews For EMS Parcel Post
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By Emily Munday on 01/04/2022
Easy, straightforward to use.
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By Verified Customer on 31/03/2022
No good way to track the parcel and never got an ETA on delivery. Took longer than what was paid for.
Agent replied on 31/03/2022
Please be informed that the the tracking events clearly updated in PM. Also the shipment was delivered within 15 business days.
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I guarantee I wont be using them again
By kenny miller on 30/03/2022
This was a horrible experience. My package makes it all the way to customs just to be refused even though nothing in the package violated the restricted items list provided by parcel monkey. Then, after losing $950 worth of a sale, I get the package back to my home and they try to charge an additional $40 after refunding my additional amount.
Their customer service is awful and can't clearly communicate in english or even answer direct questions.Agent replied on 30/03/2022
We have noticed that the parcel contains fuel bottles for the nitrous power system which cannot be dispatch. Hence the same return to you using Fedex tracking ref# 867262816400192.
Also we have refunded you the additional charge overweight charge to you since the booking returned to shipper.
Please check your end. -
By Yu Rong on 27/03/2022
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By Manvinder Makkar on 14/03/2022
Agent replied on 23/03/2022
Regret to inform you that the parcel was lost during transit.
We have refunded full shipping cost to you.