Customer Reviews For EMS Parcel Post

DONOT EVER USE THIS COURIER SERVICE.

By Sun H. on 22/03/2019

Terrible Terrible Courier Service. I placed a shipment order on 3/8/19 via parcel monkey EMS service and I had paid $74.36.
First of all, I don’t understand why package is being deliver through Jersey post not EMS. Second, I’ve been tracking the package everyday and it still shows item on the way without ANY tracking details(Today is 3/22). I’ve contacted parcel monkey and they were only able to inform me item on the way which I can also find on the Jersey Post Track and Trace site. This is very frustrating!!

By Mia Randall on 14/03/2019

Super slow.........................

By Alan on 18/02/2019

Super slow.........................

By Toshiki Nakamura on 30/11/2018

It took TOO LONG to be delivered

Lack of tracking and package arrival notification

By William Boutin on 05/11/2018

The package arrived in the time frame, but Parcel Monkey tracking stopped tracking it and the tracking given by the shipper did not register the package until after the package arrived. The package arrived and was available for pickup for 4 days but nobody notified me about it. They simply deposited to a drop box location which requires a code to open. Thankfully I called the local post office and was able to retrieve the package. If one more day would have passed the package would have been returned. Not a great experience. Anyway, the price was good and the package arrived in good shape. Just wish the tracking was better.