Customer Reviews For EMS Parcel Post

By Dan Wiggins on 12/04/2022

By William Gorman on 11/04/2022

Total rubbish

By Christian Kernot on 05/04/2022

If I could post this review with ZERO STARS, I would
My parcel has not been delivered as claimed. I was at home with the front door open when I received the notification that it had been delivered at 8:15 this morning.
It had not been delivered.
I was sent a grainy, blurred photograph of the package in the courier's van among other parcels, and one of it in the courier's hand with a nondescript sidewalk as background.
Still no satisfactory reply from the courier company.
Also, for the expense of the non-delivery, it took an extremely long time to (not) get here.
Naturally, I will not use this service again.

Bad service

By G. Gonzalez on 05/04/2022

This service was horrible couldn't provide me with a right tracking number I had to kept going back and forth to the tracking number that parcel monkey gave me and it took too long it's a shame I'll keep using United States postal Service. Too bad I was happy with the service from parcel monkey but not anymore

Generally good, sometimes infuriating!

By Christina KAY on 04/04/2022

Some deliveries have been completed relatively quickly. So thumbs up, but service is erratic.
I am only talking about Australia.
Packages have arrived in Australia within a month to six weeks, during the pandemic that is relatively good.
Price for shipping to Australia is more reasonable compared to US post, but it takes double or triple the time. So be organised.
But, and this is a huge one, other packages have simply stalled, with no updates, no information, nothing!!
One in particular posted in October last year, got to Australia three weeks later then froze. Almost six months later, no update, delivery, refund....zip!!
So tracking, yeah right, only when everything is working, otherwise nothing.
Customer service basically says, we'll let you know when someone tells us. Not sure how proactive they can be or are.
Having problems with a second package now, again, frozen on the tracking meter and no updates from customer service.