Customer Reviews For EMS Parcel Post

Package crushed in transit

By Verified Customer on 19/08/2022

Package arrived absolutely crushed and the contents damaged. Our business sends a few thousand packages a year going all over the world, and this is the first occasion of in-transit damage we have ever encountered. I was hesitant already given other poor reviews but agreed with a customer to try this to save them a bit in postage, but never again.

By Jay Jacobson on 12/08/2022

It got to Latvia in one piece. thanks

By MOODASSAR CHAUDHRY on 11/08/2022

A very bad event.

By Kenneth Hovey on 10/08/2022

In the past months I was very happy with Parcel Monkey.
However, in this latest shipment, things went badly.
I was contacted about a box which have gotten damaged. Since I was in the process of moving overseas I opted to have Parcel Monkey continue on with the shipping..
Yesterday I received the 3 boxes. One box was in a big bag. Again, no problem since they notified me on the damage.
However, the other 2 boxes were crushed, not just a corner but one was completely smash on one half and had water damage. The third was crushed as it had had a very heavy box placed on it.
Two thirds of the contents were shattered. On wine glass and a few plates survived.
I didnot use a wooden crate but I thought the personnel knew how to handle freight.
I did expect to have some damage, it was glass, but for all the 3 boxes to be crushed, that was unacceptable especially the water damage.
In previous shipments everything went well.
Now I am worried as I have several more boxes on the way.

By Carlos Lens on 09/08/2022

Excelent. 100% recommend!