Customer Reviews For EMS Parcel Post
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President
By Harry Nichols on 04/11/2024
My package arrive safely as advertized. There was an very small unexpected addition charge which was inccured, but given the excellent service and the understanding that to get the package to its remote location necessitates third party vendors, we axcepted the additional charge.
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By Vishrut Singh on 04/11/2024
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By Xoi Muoi Mai on 01/11/2024
need to send a herbs tea to Australia which not able to get down there!, very satisfied with this option cheap good service, and is generally fast it took 17 day to get delivery, a little inconvenience with tracking in the beginning of sending phare is slow. it will not be the first time to use the service, it will be many more to come
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By Emmilee on 31/10/2024
My package was lost 5 months ago. I paid for insurance for the price of the items shipped but parcel monkey customer service kept avoiding my questions and promising a refund which never occurred. I asked for a phone number in order to talk directly with a representative and was not provided with one. Just empty promises that they would find a phone number for me. I have been in contact with them through chat for 5 months without a refund.
Agent replied on 31/10/2024
Our apologies for the inconveneince. We will investigate the issue and provide you the claim asap.
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By Mariana Barbosa on 30/10/2024