Customer Reviews For EMS Parcel Post

By Verified Customer on 15/11/2024

Charged me $34 after the fact, even though there was no error on my behalf and all shipping details were entered accurately. Parcel Monkey offered no help with customer service, seems AI generated or something.

Good service and value

By Lili on 14/11/2024

I had never heard of EMS before and was concerned to send a package at first. Even though the tracking was limited, I was able to track via Parcel Monkey website. It took about 15 days for my package to arrive to Denmark. The price was reasonable and a great value. Happy customer here :)

By Astrid on 14/11/2024

By Roberta F Barone on 13/11/2024

Cheaper than everyone else to ship to Australia. They make it easy too!

Order never reached destination

By C Benson on 25/03/2025

My package was mailed in August. It has still not arrived at its destination and you have made no effort to assist me other than say you can’t control customs. That’s part of shipping. I will never use your service again.
No refund of my shipping, just silence.
UPDATE:
It’s now March of 2025 and after paying someone to get the package through customs the recipient never received the package. So, if you mail something through these people, don’t expect any help once it arrives in customs. That’s as far as they go! Not only did I pay these people for nothing, I lost the package I sent. ????The last I heard they were looking into it. It’s been an awful long look!