Customer Reviews For EMS Parcel Post
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By Michael Hilkey on 10/04/2019
process took way too long 4-5 weeks and for 2 of those weeks we had no idea where the package was since, as we found out later, it went clear across Europe and Asia to get to Japan from western USA instead of across the ocean
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By Michael Kim on 10/04/2019
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No delivery
By Mary E Kurts on 01/04/2019
It's been over 3 weeks and now its says "delivery attempt failed." This is ridiculous!
Agent replied on 11/04/2019
Hi Mary
As per the tracking the item was delivered 1 April @ 4:24 pm
I hope this helps you
Amanda -
Will never use them trash as a company.
By David Gonzalez on 28/03/2019
This is ridiculous how long this has taken. I'm close to a mouth and it's still in transit. They say 4 to 12 days delivery time. I will never use this service again. Any one looking to ship look somewhere else. I'm an importer and exporter and ship weekly world wide and this is the longest I've had to wait.
The problem is that they are moving arose the US and not just shipping direct. I'm in Nevada and shipping to China. This normally would just move from NV to CA and then China. Now it's gone the opposite way and still parts of Europe. Save your self a headacheParcel Monkey replied on 29/03/2019
Hi David,
We are very sorry to hear this.
We have requested an immediate investigation into the shipment.
Kind regards
Parcel Monkey Team
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Never use this shipper 4 to 12 Day not 20+ day
By David Gonzalez on 22/03/2019
4 to 12 Day my package as traveled all over and 15 days latter still not at the destination this is ridicules you should let people know that you just don't know when their package will arrive I ship all over the world this is the first time I see this much of a delivery time will never use this shipper.
Parcel Monkey replied on 29/03/2019
Hello David,
Sorry to hear this.
Please kindly note that the delivery days are working days.
The records show your package has been collected on the 12th of March and was delivered in 10 working days .
Please feel free to contact our support team if there are anymore questions.
Kind regards
PM Team