Frequently asked questions
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Why can I not get a shipping price for my destination?
Although we endeavour to help every customer ship their packages to destinations around the globe there are some routes we cannot service down to the availability of the carriers on our marketplace. We are continuously adding new products and services to help our customers reach more and more locations such as DHL eCommerce.
If our shipping calculator cannot find a price for you this will mean we cannot fulfil your order at this time. You may also find that we service some destinations but only up to a certain weight, so it may be worth checking again if your box is heavy as two packages.