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Frequently asked questions

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What time will my item be delivered?

The courier services available on the Parcel Monkey marketplace will deliver anytime during the working day between 8 am and 6 pm. 

You will be able to track your item using the tracking tool on our site so you can see what day it is out for delivery. You can pass this tracking number to the recipient so they too can track the package, plus we always advise to provide a local contact number so the courier can speak with the recipient if required in their destination.

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