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Frequently asked questions

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Can I arrange for it to be collected from someone else?

Yes, Parcel Monkey allows you to arrange a collection of your package from wherever you want it to be collected from as long as you provide a valid address.

Our courier services can help you book a collection for somebody else, maybe a relative, so that all they have to do is print the shipping label and any customs documents and attach them to the package. 

Sometimes people selling on eBay might not be willing to arrange the shipping, so you can use the Parcel Monkey shipping calculator to sort your own shipping and then the sender just has to prepare the package and hand it over to the courier when they come to collect. 

There is a long list of reasons why you might need to have a package collected from someone else at an alternate address.

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